Club Copying Service
Service and deliveries are provided by the Company team of Toshiba and Canon-trained technical engineers. All copier and printer systems, whether brand new or reconditioned, are fully guaranteed, for outright purchase or lease, and are offered with service agreements for maintenance and IT Network & Connectivity support tailored to your requirements.
Service and Preventative Maintenance is central to the working operation of Club Copying. Without good service a photocopier soon becomes a wasted investment, quality deteriorates and the machine becomes unreliable with frequent jamming and constant error codes. We pride ourselves on our attention to customer satisfaction with regards to maintenance and reliability. We want your investment to serve your business well and with minimum incident. This is the reason why our engineers make frequent courtesy calls to make sure everything is running as it should and that if any parts need replacing before their due renewal that this is seen to.
Our service team is well trained and are constantly kept abreast of latest developments. Further, the team is well monitored by Service Control and a hands-on Directorship keen for all operations to run as smoothly as possible to ensure the utmost satisfaction with all our customers. We aim to maintain the high standards that has made Club Copying such a success in its 30 year history, for a client base that has largely been built on the very nature of good service and word-of-mouth recommendation.
If you are looking for a new service provider to your existing machine then call the Club Copying Central-Control Service Line for honest expert advice and practical assistance.
Club Copying sales consultants are always on hand to provide expert guidance on the most effective solution to balance current needs with those of the next few years, and will gladly arrange a free consultation or demonstration in your office or at the Club Copying showroom.
Our own team of factory trained technicians are always available to provide telephone assistance or a rapid response to any service call. It is our policy to keep the same engineers in their own specific area, this helps to builds a good understanding of customer needs and a solid working relationship with the client.
All equipment is thoroughly tested in our workshops prior to delivery and our services are carefully monitored at all stages ensuring rapid response and minimum disruption.
IT & Networking
Our own team of IT Consultants are always on hand to discuss any network or software issues. We provide an installation service for networked devices and connectivity cover for machines with print, scan or fax facilities.
We have our own specially trained drivers who deliver our equipment and consumables. We do not use courier services thus ensuring our service remains first class. In addition each delivery is tracked at central control. We are able to provide a speedy delivery service for paper, toner and other consumable products. And of course, with our own well-stocked storeroom of replacement parts only a stone's throw from the city centre, we are able to make urgent deliveries to all our London field engineers. Next day delivery is guaranteed. Orders placed before noon are normally delivered the same day.
For connected products our experienced personnel will carry out pre-installation checks with your IT staff to ensure products suitability and compatibility with your network. This is also intended to minimise disruption when attaching multifunctional products to networks.
It is essential that machines are user friendly. As such many models are fitted with an ergonomically designed control panels meeting guidelines of the 1995 Disability Discrimination Act. We install and arrange on-site training in the use of all our systems. If Companies have a change of staff we are more than happy to arrange extra training. This service is provided free of charge.
Looking for service for your photocopier? Contact us online
If you wish to make an online enquiry regarding Service Maintenance, perhaps for an existing Photocopier or Printer machine, please complete the form below then click the 'Send enquiry' button. Alternatively you can contact the sales team on 020 7635 5252.